Refund Policy

We want to ensure your satisfaction with our products. That's why we offer a 14-day return policy, giving you plenty of time to request a return if needed.

​

To be eligible for a return, please make sure the item is in its original packaging and in the same condition as when you received it. Don't forget to include the receipt or proof of purchase.

​

To initiate a return, simply contact us and we'll guide you through the process and provide instructions on where to send the package. Please note that we cannot accept items sent back without prior return authorisation.

​

If you encounter any issues with your purchase, such as defects, incorrect items, or damage, please inspect the product upon receipt and reach out to us immediately. We're here to assist you and make things right.

​

Keep in mind that certain items cannot be returned, such as custom products and personal care goods. Additionally, we are unable to accept returns on sale items.  

​

Once we receive and inspect your return, we'll notify you about the refund approval status. If approved, the refund will be processed automatically to your original payment method. Please be patient as it may take some time for your bank or credit card company to process and post the refund.

​

If you have any further questions or concerns about our return policy, feel free to reach out to us.